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About the ICD

The ICD in short

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Strategic Plan 2002-2004
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An Extract from the TRC Report
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Chapter 10 of the SAPS Act
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Establishment of the ICD
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Organogram of the ICD
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What is the ICD?

  • It is a government department that was established in April 1997 to investigate complaints of brutality, criminality and misconduct against members of the South African Police Service (SAPS), and the Municipal Police Service (MPS).
  • It operates independently from the SAPS in the effective and efficient investigation of alleged misconduct and criminality by SAPS members. Its mission is to promote proper police conduct.


What can the ICD do for you ?

The ICD investigates the following:

  • deaths of persons in police custody or as a result of police action (such as shooting, assault).
  • the involvement of SAPS members in criminal activities such as assault, theft, corruption, robbery, rape and any other criminal offences.
  • police conduct or behaviour which is prohibited in terms of the SAPS Standing Orders or Police Regulations, such as neglect of duties or failure to comply with the police Code of Conduct.
  • dissatisfaction/ complaints about poor service given by the police
  • failure to assist or protect victims of domestic violence as required by the Domestic Violence Act (DVA).
  • misconduct or offences committed by members of the Municipal Police Services (MPS).

 

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What the ICD cannot deal with and why ?

The ICD cannot deal with the following:

  • complaints of incidents which occurred before its establishment, that is before April 1997 and those which took place more than a year before they were reported to the ICD, unless there are exceptional circumstances.
  • complaints against Correctional Services staff, court officials, and members of the South African National Defence Force.

 

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Who may lodge a complaint ?

  • Any person, either as a victim witness, or representative.
  • Non-governmental and community-based organizations.


How can i lodge a complaint ?

A complaint may be lodged in person, by telephone, per letter or e-mail to any ICD office.
The complainant must fill in a complaint registration form (Form 1), which can be obtained from any ICD office. Form 1 is also accessible on the ICD's website at: http://www.icd.gov.za

 

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How will my complaint be dealth with ?

Deaths in custody- Police misconduct - Failure to investigate - Failure to assist - Bad treatment
or action

  • Report complaint to ICD
  • Investigation Discussion of case
  • Attending Scene of crime
  • Obtaining statements
  • A report with recommendation to DPP and copy to SAPS Report to client/s
  • Prosecution
  • Court appearance SAPS Departmental Action Report to client/s
  • Conviction/acquittal Sanction/acquittal Report to client/s

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Where can i contact the ICD ?


National Office
Executive Director: Adv KD McKenzie
ICD House
388 Andries Street
Pretoria
Tel: 012 392 0400
Fax: 012 320 3116
e-mail: icdpta@icd.pwv.gov.za
Website: www.icd.gov.za

Gauteng
8th Floor Custom House,
3 Fraser Street
Johannesburg
Tel: (011)429 0100 Fax: (011) 834 2118

Western Cape
6th Floor, Colonial Mutual Building
106 Adderley Street
Cape Town
Tel: (021) 480 2000 Fax: (021) 426 0705

KwaZulu-Natal
7th Floor Kingsfield Place
30 Field Street
Durban
Tel: (031)310 1300Fax: (031) 305 8214

Limpopo
Old Mutual Building
66A Market Street
Polokwane
Tel: (015) 291 9800/99 Fax: (015) 295 3409

Eastern Cape
Old Embassy Building
1 Prince Alfred Square
King Williams Town
Tel: (043) 604 3500 Fax: (043) 604 35355

North West
No 11 Tillard Street
Mafikeng
Tel: (018) 397 2500 Fax: (018) 381 1495

Northern Cape
9th Floor Public Works Building
Cnr Stead and Knight Streets
Kimberly
Tel: (053) 807 5100 Fax: (053) 832 5615

Mpumalanga
9th Floor Nedbank Center
Brown Street
Nelspruit
Tel: (013) 754 1000 Fax: (013) 752 2602

Free State
3rd Floor Civilia Building
14 Elizabeth Street
Bloemfontein
Tel: (051) 406 6800 Fax: (051) 430 8852

 

 

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