To preserve the original layout of the documents it is presented in Adobe Acrobat (.pdf) format. To open the documents you need to have the Adobe Acrobat Reader installed on your computer. The Acrobat Reader will open the documents directly in your browser.

Go to the Adobe Acrobat Reader download site and follow the instructions to install the reader.

Other info about accessing .pdf documents

Downloading files to your PC

When using Internet Explorer as your browser -

• With your mouse, RIGHT click on the link to the document you want to save.
• In the drop down menu choose "Save Target As.."
• In the "Save As" window choose the location on your hard drive where you want to save the document and click on the SAVE button. The file will be downloaded at the location you have specified.
• Open your Acrobat Reader application and open the document you have downloaded.

When using Netscape as your browser -

• With your mouse, SHIFT + click (left mouse click) on the link to the document you want to save.
• In the "Save As" window choose the location on your hard drive where you want to save the document too and click on the SAVE button. The file will be downloaded at the location you have specified.
• Open your Acrobat Reader application and open the document you have downloaded.

Access Speed

This site uses byteserving to ensure the speedier downloading of PDF documents. Please read the following text to find out if your browser is configured to handle it.

Configuration PDF Preparation

Does your browser support byteserving?

The browsers that most reliably support byteserving are Netscape Navigator 3.x and later and Microsoft Internet Explorer 3.x and later (Windows only). These browsers are available as free downloads. To download them or get more information, go to the following sites:

• Netscape Products
• Microsoft Internet Explorer for Windows
• Microsoft Internet Explorer for Mac OS

Web Servers

When troubleshooting byteserve issues, first check your system and browser configuration. Answer three questions:
- Does your browser support byteserving?
- Is Acrobat set up as a plug-in?
- Are the web browser plug-ins or ActiveX controls installed in the correct locations?

If the answer to all three is "yes," then your system and browser are properly configured, and any problem with byteserving is likely due to another issue, such as whether the PDF files have been optimized for byteserving or whether the Web browser supports byteserving.